Our Staff Team

All of our staff have worked in a range of different domiciliary and organisational environments.

We have a diverse workforce from a range of backgrounds and with a wide range of experiences and qualifications.

However, all of our care staff meet the following standards:

Presentation

  • Dress code policy: smart casual clothes and flat, comfortable shoes
  • ID badge
  • Uniform, if required by customer
  • Staff profile
  • Enhanced CRB certificate

Personal skills

  • Good Customer service skills
  • Time keeping
  • Reliability
  • Integrity
  • Enthusiastic
  • Friendly
  • Hardworking
  • Works well within a team

Qualifications

  • NVQ level 2 or 3 in care
  • Manual handling
  • Safe handling of people
  • Skills for care
  • Personal centred care
  • Challenging behaviour
  • Dementia training
  • LDAF Training

Legal Requirements

  • Reference checks
  • CRB checks
  • POVA and POCA check
  • Enhanced certificate
  • Social care council code
  • Mandatory training
  • Time sheets

Staff testimonials

 

Anna

Anna Johnson- Social care worker

I've been a carer since 2009. I work with people with MS, dementia and challenging behaviour. I support children and their families at home. I love all the people I look after, but especially working with children and families. I'm currently working towards NVQ Level 2 in care. The job can be hard work, but I love it!

Zebignieuw

 

Zebignieuw - Social Care worker

I've been working for Dora Healthcare since 2008. I care for people with mental health problems, learning disabilities, dementia and physical impairment. I have also done live-in care for a client with brain damage. I travel all over Norfolk with my job. The first few days with a new client you need to pay a lot of attention to getting the details right. My favourite group is children with autism. Communicating with them is like learning another language! You have to be tolerant and patient and occasionally avoid the punches! I have NVQ level 2 in Social care, and am working towards level 3.

Julie

Julie Nash - domiciliary care worker

I've been working for Dora Healthcare since 2007. Previous to that I was an auxiliary nurse at a hospital, and before that I ran my own business. I work with people with MS, demential, learning disabilities and terminal illness. I really enjoy working with terminal cancer patients, as it is a chance to help someone enjoy the last part of their life as much as possible, and to support their family. The job can be hard, but I love it. I like working in the community doing one to one work with clients, helping them with their medication and helping them to organise and enjoy their lives.

garden work

avliie

carer shopping

entertainment carer